About Konsult.
Konsult draws on the expertise of a pool of local, regional and international consultants. This partnership approach is designed to ensure that the best mix of skills are applied to provide the optimal solutions for its clients, and that tangible Business benefits are achieved.
Konsult. is a Beirut based regional consulting, advisory and Training firm with a focus on Human Capital and Business Process optimization
Mission, Vision & Belief
Client Testimonials
focus on Human Capital and Business Process optimization
Anis Feghaly
“Konsult customer care workshop was informative and engaging, with practical skills that we can immediately apply to our job. I highly recommend it to anyone who wants to learn how to provide excellent customer service.”
Ghina Hariri
“I want to emphasize the significance of this training in expanding our understanding of the value of customer service and the "know your client" concept. It also demonstrates different types of communication and their impact on our work. Adding to the above, the knowledge was delivered smoothly and with the exchange of ideas from our daily work, giving all the trainee’s opportunity to communicate and learn how to listen to one another. Thank you for Mrs. Mona Mekkawi on granting us this opportunity to learn, progress, and develop our communication skills.””
Riad Ramadan
“Attending the customer care workshop was a transformative experience that exceeded my expectations. Mrs. Mona Makkawi demonstrated an unparalleled commitment to ensuring our understanding and skill development, fostering a supportive environment that encouraged open dialogue and active participation. This workshop not only equipped me with invaluable customer-centric strategies but also left me inspired by the team's dedication to cultivating a culture of genuine care and excellence in customer service”
Salwa Samaha
“The practical practices were highly valuable, providing hands-on experiences. Sharing Experiences among team members was a definite advantage., maximizing learning Outcomes. In addition, the trainer’s expertise and experience greatly enriched the Training.”
Carole Ohannessian
“I Liked best the interaction between the trainer and the trainee, and the way the material was presented.”
Abir Ghanem
“I just want to express how grateful I am for being part of the exceptional training that highlighted the principal subjects in our HR duties.”
How do you manage and record your CPD?
Once an individual has attended a CPD certified learning activity, the delegate can update their personal CPD record and attach the associated certificate of attendance. A CPD record is usually kept in the form of a portfolio, and should include development goals and objectives to help structure, reflect and make improvements to capabilities in the work environment. It is ultimately a record of what an individual experiences, learns and then applies. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. CPD is a holistic approach towards the enhancement of personal skills and proficiency throughout a professional’s career. Engaging in CPD activities ensures that both academic and practical qualifications do not become outdated or obsolete, and allows for individuals to continually ‘up-skill’ or ‘re-skill’ themselves regardless of their occupation, age or educational level. Continuing Professional Development is an ongoing process of frequently improving skills and competencies to enhance workplace performance and future career prospects.
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